Concentrix Corporation (NASDAQ: CNXC) experienced a drop in its stock price following the publication of its fourth-quarter earnings report and subsequent forward-looking guidance that tempered investor confidence. The company disclosed adjusted earnings per share (EPS) of $2.95 for the quarter, surpassing Wall Street’s consensus estimate of $2.75. Concurrently, the quarterly revenue reached $2.553 billion, representing a year-over-year (Y/Y) increase of 4.3%, also exceeding analyst projections of $2.539 billion.
On a constant currency basis, the company’s revenue grew by 3.1% compared with the same period last year. Concentrix generates revenues through technology-enabled customer experience services, assisting clients in managing and enhancing customer interactions. Its portfolio includes digital customer support, technical assistance, sales and marketing, back-office operations, and data analytics across sectors such as technology, financial services, and retail.
Despite top-line growth, the company reported a decline in profitability metrics. The adjusted operating income for the quarter decreased by 6.8% to $323.2 million. This corresponded with a contraction in the operating margin from 14.2% in the previous year to 12.7%, reflecting pressure on pricing that impacted profitability.
Adjusted EBITDA also declined by 6.0%, amounting to $378.6 million for the quarter. The EBITDA margin dropped from 16.5% last year to 14.8% this quarter, signaling a notable margin squeeze.
On a more positive note, Concentrix’s operating cash flow increased to $344.2 million for the quarter, up from $284.4 million reported in the same quarter of the prior year. Adjusted free cash flow rose significantly to $287.1 million, compared to $218.7 million a year earlier, reflecting improved cash generation despite margin compression.
Regarding shareholder returns, the company paid a quarterly dividend of $0.36 per share on November 4, 2025. The board has approved the same dividend amount for the upcoming quarter, with a scheduled payment date of February 10, 2026, for shareholders registered as of January 30, 2026.
Concentrix also remained active on its share repurchase program during the fourth quarter, acquiring 1.3 million shares for a total of $56.4 million. As of November 30, 2025, the firm maintains a remaining buyback authorization of $438.6 million, offering potential for continued repurchases.
Looking ahead, the company provided guidance for the first quarter of fiscal 2026, projecting revenue between $2.475 billion and $2.500 billion, which aligns closely with the average analyst estimate of $2.493 billion. However, the anticipated adjusted EPS range of $2.57 to $2.69 fell below the consensus forecast of $2.90, indicating a conservative stance on earnings.
For the full fiscal year 2026, Concentrix anticipates revenue between $10.035 billion and $10.180 billion, exceeding the consensus estimate of $9.808 billion. The firm expects adjusted EPS to range from $11.48 to $12.07, modestly above the consensus figure of $11.37. Additionally, Concentrix forecasts adjusted free cash flow generation in the range of $630 million to $650 million for the year.
During the trading session on Tuesday, shares of Concentrix declined by approximately 1.21%, reaching $39.99 per share according to Benzinga Pro data.