January 12, 2026
Finance

Honeywell and Google Cloud Collaborate to Transform In-Store Retail Experience with AI Technology

Cloud-Based Smart Shopping Platform Aims to Bridge Digital Data and Physical Retail Spaces for Enhanced Consumer Engagement

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Summary

Honeywell International has launched an AI-driven retail platform developed in partnership with Google Cloud and 66degrees, leveraging advanced technologies such as Google Gemini and Vertex AI. This Smart Shopping Platform is designed to unify retailers' digital data with physical in-store environments, enabling consumers to find products quickly, compare alternatives, and discover substitutes seamlessly. The platform integrates Honeywell's Mobility Edge technology with Google Cloud AI to provide personalized recommendations and real-time information, replicating the convenience of online shopping within brick-and-mortar stores. Concurrently, Honeywell has revised its financial outlook for the fourth quarter and fiscal 2025, citing segment restructuring and litigation expenses.

Key Points

Honeywell International unveiled a new AI-enabled Smart Shopping Platform developed with Google Cloud and 66degrees, designed to integrate digital and physical retail environments.
The platform supports customers in locating products quickly, comparing alternatives, and finding substitutes, aiming to enhance convenience and shopping efficiency in-store.
Built on Honeywell's Mobility Edge and Google Cloud's AI, the solution delivers personalized assistance and real-time information to replicate online shopping ease within physical stores.
Honeywell adjusted its fourth quarter and fiscal 2025 financial outlooks downward due to segment restructuring and litigation expenses, with detailed 2026 guidance forthcoming.
In a significant development within the retail technology sector, Honeywell International Inc. has introduced a new AI-powered retail solution aimed at revolutionizing the in-store shopping experience. This initiative is a collaborative effort with Alphabet Inc.'s Google Cloud and technology firm 66degrees, harnessing cutting-edge artificial intelligence systems such as Google Gemini and Vertex AI to enhance how consumers interact inside physical retail locations.

The introduced Smart Shopping Platform operates as a cloud-based system that connects a retailer's existing digital data infrastructure with their physical storefronts. This integration fosters a seamless in-store environment where shoppers are empowered with tools that expedite product discovery and comparison. Specifically, the platform assists customers in quickly locating items, evaluating alternative products, and identifying suitable substitutes when specific merchandise is unavailable, thereby streamlining the shopping process and improving overall consumer satisfaction.

Constructed upon Honeywell's proprietary Mobility Edge platform, the Smart Shopping Platform utilizes the robust capabilities of Google Cloud's AI services to deliver a personalized shopping experience. It supplies real-time product details and contextual recommendations, effectively emulating the convenience commonly associated with online retail platforms. This fusion of sophisticated hardware and AI software is intended to replicate the ease and efficiency of e-commerce shopping within a physical store setting.

David Barker, the president of Honeywell Productivity Solutions and Services, emphasized the platform’s ability to alleviate common consumer frustrations in retail environments. He highlighted that the Smart Shopping Platform presents retailers with an 'out of the box' AI solution, eliminating the necessity for them to maintain specialized AI development teams internally. This approach can significantly reduce barriers for retailers aiming to modernize their in-store operations.

Jose Gomes, vice president of Retail and Consumer Packaged Goods at Google Cloud, commented on the collaboration, noting that the convergence of AI technology with specialized retail hardware streamlines store operations while guiding consumers through an engaging and efficient shopping experience. He described the partnership as mutually beneficial, with the potential to increase average basket sizes for retailers and simultaneously deepen customer loyalty through enhanced service.

In tandem with this product announcement, Honeywell also updated its financial forecasts. The company revealed that it is undergoing segment restructuring along with addressing litigation-related expenses, which influenced its outlook.

For the fiscal fourth quarter, Honeywell now anticipates adjusted earnings per share (EPS) to range between $2.48 and $2.58, marking a downward adjustment from the prior guidance of $2.52 to $2.62, as well as falling slightly below the consensus estimate of $2.57. Revenue forecasts for the quarter have also been revised downward to a range of $9.8 billion to $10.0 billion, compared with earlier expectations between $10.1 billion and $10.3 billion and the market consensus of $10.197 billion.

Looking ahead to fiscal year 2025, the company has lowered its guidance for adjusted EPS to a range of $9.70 to $9.80, down from the prior estimate of $10.60 to $10.70, which also falls short of the analyst consensus predicted at $10.65. Revenue projections have been similarly trimmed to $37.5 billion to $37.7 billion, decreased from the previous guidance of $40.7 billion to $40.9 billion and below the $40.804 billion consensus.

Honeywell is scheduled to release its detailed fourth-quarter financial results along with the outlook for fiscal year 2026 on January 29. On the stock market, shares of Honeywell International had a negligible increase of 0.01% in premarket trading, priced at $207.41.

This AI-driven retail platform initiative demonstrates a strategic pivot to enhance user engagement and operational efficiency within physical retail by utilizing AI. Concurrently, Honeywell’s financial revisions underscore some near-term challenges amidst restructuring efforts and legal considerations.
Risks
  • Financial forecasts have been revised lower due to ongoing segment restructuring, indicating potential operational headwinds.
  • Litigation-related expenses are impacting Honeywell's near-term profitability and could weigh on future financial results.
  • The effectiveness and adoption rate of the new AI-powered platform by retailers and consumers remain uncertain, which may affect its market success.
  • Competitive pressures in retail technology and AI may challenge the scalability and differentiation of Honeywell's Smart Shopping Platform.
Disclosure
Education only / not financial advice
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