February 3, 2026
Finance

PayPal Announces New CEO Amid Disappointing Q4 Results and Stock Decline

Enrique Lores to Lead PayPal’s Next Phase After Underwhelming Earnings and Board-Driven Leadership Shift

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Summary

PayPal Holdings, Inc. (NASDAQ:PYPL) has named Enrique Lores as its new President and Chief Executive Officer effective March 1, following the departure of Alex Chriss. The company's shares dropped sharply in premarket trading after the announcement, coinciding with the release of less-than-expected fourth-quarter financial results. PayPal's board indicated the need for accelerated progress to adapt to the competitive payments landscape, entrusting Lores to spearhead transformation following his tenure as CEO of HP Inc.

Key Points

Enrique Lores, former HP CEO and PayPal board member, will become PayPal's new President and CEO effective March 1.
PayPal’s stock declined more than 15% premarket after the leadership change was announced along with disappointing Q4 results.
Fourth-quarter earnings and revenues missed analyst estimates by 4.28% and 1.42%, respectively, though both showed modest year-over-year growth.
Analyst sentiment remains cautious with a Hold rating and mixed price targets reflecting uncertainty about PayPal’s near-term momentum and operational quality.

PayPal Holdings, Inc., a major player in the digital payments sector, unveiled a significant change in its leadership structure this week. The company’s shares experienced a noticeable decline during premarket trading on the day of the announcement, reflecting investor uncertainty amid the management transition.

Effective March 1, Enrique Lores will assume the role of President and Chief Executive Officer, succeeding Alex Chriss. Until Lores officially takes over, Jamie Miller will serve as Interim CEO to ensure continuity in the company's operations. Lores has been a member of PayPal's Board of Directors for nearly five years, offering him a comprehensive understanding of the company's strategic environment.

The decision to bring Lores onboard comes after the board's internal review found that, while the company has made some strides, the pace of transformation failed to meet the company's own benchmarks. This impetus for change in leadership underscores PayPal's commitment to rapidly innovating and maintaining its competitive position within the fast-evolving payments industry.

Enrique Lores brings to PayPal a track record of leadership from his previous position as President and CEO at HP Inc. His tenure there was marked by significant transformations, a factor the PayPal board anticipates will translate into revitalized growth and operational excellence at PayPal. The board expects that Lores will invigorate the company's culture of innovation and guide it through the dynamic challenges of the digital payments landscape.


PayPal’s recent financial disclosures revealed a disappointing fourth quarter. The company earned $1.23 per share for the period, falling short of analyst expectations, which were set at $1.28 per share—missing by approximately 4.28%. On a year-over-year basis, however, the earnings figure represented a modest increase of 3.36% from $1.19 per share reported in the same quarter the previous year.

Similarly, revenue for the quarter reached $8.676 billion, which was below the estimated $8.801 billion, marking a 1.42% shortfall from analysts’ forecasts. Despite this, revenue grew modestly by 3.71% compared to $8.366 billion during the corresponding quarter in the prior year.

These results highlight the challenges PayPal faces as it attempts to accelerate growth and improve financial performance under evolving market conditions.


Sell-side analysts currently assign PayPal's stock a Hold rating, with an average price target of $78.64, which indicates moderate confidence in the company’s valuation and growth prospects. Recent analyst coverage includes:

  • Cantor Fitzgerald initiated coverage with a Neutral rating and a $60 price target as of January 27.
  • Piper Sandler maintains a Neutral rating while lowering its target to $74 on January 14.
  • Daiwa Capital downgraded PayPal to Neutral while reducing its target price to $61 on January 13.

Despite the stock trading on a value-oriented price-to-earnings ratio, these price targets suggest analysts are cautiously optimistic about potential earnings growth of approximately 4% and the possibility of a substantial upside of about 57%. However, this optimism is tempered by the company's recent performance and leadership uncertainties.


According to the Benzinga Edge scorecard, PayPal exhibits a mixed profile when measured against the broader equity universe:

  • Value Rank: 74.95, indicating the stock is priced attractively relative to comparable companies.
  • Quality Rank: 9.56, signaling concerns related to operational efficiency and perhaps other fundamental metrics.
  • Momentum Rank: 5.4, reflecting weak price movement and suggesting recent underperformance relative to the market.

This combination fits the profile of a "High-Flyer" stock, where underlying valuation metrics hint at recovery potential but poor momentum and quality signal caution, especially during times of leadership overhaul.


The market’s reaction to the leadership change and financial performance was immediate. Prior to the market open on Tuesday, PayPal's shares traded down by approximately 15.56%, reaching $44.19 per share and setting a new 52-week low according to market analytics data. This drop underscores investor wariness as the company steps into a critical period of transition and strategic reassessment.

Risks
  • Leadership transition often introduces uncertainty that can impact company strategy execution and investor confidence.
  • Recent earnings and revenue shortfalls suggest that PayPal may face challenges in accelerating growth as expected.
  • Low quality metrics as indicated by the Benzinga Edge scorecard raise potential concerns about operational efficiency and resilience.
  • Weak momentum signals market skepticism which could amplify volatility in PayPal’s stock price during this transition period.
Disclosure
Education only / not financial advice
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