January 29, 2026
Finance

Xerox Faces Profit Decline Amid Rising Memory Costs and Revenue Miss

Despite top-line growth, Xerox’s margins and earnings fall short as integration efforts progress

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Summary

Xerox Holdings Corp. reported fourth-quarter fiscal results showing robust revenue growth but missed analyst estimates, weighed down by escalating memory costs and a narrowing of margins. While equipment sales and post-sale revenues expanded significantly, profitability and cash flow metrics declined year-over-year. The company anticipates revenue exceeding $7.5 billion by 2026 with continued integration synergies from Lexmark. However, challenges include margin compression and operating cash flow reductions amid a complex macroeconomic backdrop.

Key Points

Xerox reported 25.7% year-over-year revenue growth to $2.03 billion, below analyst estimates of $2.11 billion.
Equipment sales increased 23.4%, while post-sale revenues rose 26.5%, showing strength across core segments.
Adjusted earnings per share declined to a loss of 10 cents, missing the expected 10 cents profit.
Gross margin contracted by 250 basis points to 28.6%, with equipment gross margin dropping significantly by 1,540 basis points to 12%.
Xerox Holdings Corporation (NASDAQ: XRX), a key player in document management and technology services, disclosed its fiscal fourth-quarter performance recently, delivering mixed outcomes against market expectations. The company recorded a substantial 25.7% increase in revenues year-over-year, reaching $2.03 billion for the quarter. However, this figure fell short of the consensus analyst forecast pegged at approximately $2.11 billion. When adjusting for currency fluctuations, revenue growth remained healthy at 23.6%, illustrating underlying business expansion beyond exchange rate effects.

Breaking down revenue streams, Xerox's equipment sales climbed 23.4%, signaling ongoing demand for its hardware offerings. Complementing this, post-sale revenues, encompassing services, consumables, and financing activities, increased by an even more pronounced 26.5%. These figures suggest robust performance across both product sales and ancillary revenue channels.

Despite these encouraging topline trends, the company's profitability metrics reveal notable challenges. Xerox posted an adjusted loss per share of 10 cents, contrasting with analysts’ expectations of a 10-cent profit per share. This indicates significant margin pressure impacting bottom-line results.

Delving into profitability components, gross margin contracted by 250 basis points to 28.6%. Within this, the equipment segment experienced a steep reduction in gross margin, declining by 1,540 basis points to 12%. Conversely, post-sale gross margin improved modestly by 130 basis points, reaching 33.7%. This divergence highlights the cost pressures disproportionately affecting hardware sales compared to service-related revenues.

Adjusted operating income slightly receded to $102 million from $104 million year-over-year, while the operating margin narrowed by 140 basis points to 5.0%. These figures reflect tightening profitability in an environment of rising input costs, particularly memory components, which have exerted upward pressure on manufacturing expenses.

Financial liquidity remains substantial, with Xerox holding $512 million in cash and equivalents at quarter-end. Nonetheless, operating cash flow declined sharply by $143 million from the prior year to $208 million, while free cash flow fell by $150 million to $184 million for the period. This reduction in cash generation points to operational and working capital pressures amid a challenging economic landscape.

Steve Bandrowczak, Xerox's Chief Executive Officer, acknowledged the difficult macroeconomic climate marked by continued government uncertainty and escalating memory costs impacting margins. He emphasized that the company maintained disciplined execution despite these headwinds. On the integration front, Bandrowczak highlighted that the Lexmark acquisition is progressing ahead of schedule, with teams successfully delivering quantifiable synergies that bolstered the quarter's operating income and free cash flow beyond expectations.

Looking ahead, the company expressed cautious optimism as demand trends begin to stabilize. Xerox noted the emergence of new opportunities driving a larger business pipeline compared to the previous year, suggesting a potential rebound in growth momentum.

For the full fiscal year 2026, Xerox projects total revenues exceeding $7.5 billion, which remains slightly below the Street's aggregate forecast of approximately $7.9 billion. The firm anticipates adjusted operating income within the range of $450 million to $500 million, while free cash flow generation is expected to approach $250 million. These targets underscore the company's commitment to margin recovery and cash flow improvement amid external pressures.

From a market perspective, Xerox’s share price reflected investor caution, declining 1.29% to $2.29 during early premarket trading on Thursday. Notably, the stock is trading near its 52-week low of $2.10, indicative of market concerns regarding near-term earnings and margin headwinds.

Overall, Xerox's latest financial results depict a company navigating a complex operating environment. While revenue growth is encouraging, profitability and cash flow constraints linked to rising memory costs and macroeconomic uncertainties underline risks needing continued management focus and operational discipline.
Risks
  • Rising memory component costs are negatively impacting gross margins and profitability.
  • Continued government uncertainty creates a challenging macroeconomic environment for the company.
  • Operating cash flow declined $143 million year-over-year, raising concerns about cash generation.
  • Revenue forecasts for 2026 are below some analyst expectations, highlighting possible growth uncertainties.
Disclosure
Education only / not financial advice
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